About Us

Messages On Hold

Part of The Message Group

On Hold messages, IVRs, video content, ambush marketing… Messages On Hold is famous for a lot of things. Of course, On Hold messages are our bread and butter – we've led the field in that market since 1988… I guess you could call our other services the jam that sweetens the deal.

The Message Group Logo
Messages On Hold Logo
Video Update Me Logo
Kym Illman Logo
The Groove Gallery Logo
Canity Logo

Meet Our MD

Kym Illman, Founder | Managing Director

Kym embodies the word entrepreneur. After discovering an opportunity within the telephone on hold market in 1988, Kym founded Messages On Hold in the spare room of his two-bedroom apartment. He has since expanded his business to include The Groove Gallery,Canity online training program, VideoUpdate.Me, Lancelin.com.au, MessageVision, viral videos, customer service books, CDs & DVDs and public speaking seminars as an authority on marketing and customer service. Motivated? Damn straight he is.

Telephone Audio

You get one chance to make a fantastic first impression. In business, more often than not that impression’s made over the phone. Make it count with creatively scripted, professionally voiced audio from Messages On Hold.

Social Hub

To save you from developing RSI in your clicking finger, we’ve created a space for you to easily access all our latest social media content.

Have a look around, we release a fresh blog article written by our copywriters every week. You can also get an inside look at what’s going on around the office via our Instagram account or keep up with the latest by following us on Twitter.

Our Work To Promote Messages On Hold


Morphing Tim

Drive It Home On Hold

Branded Welcome Messages

Morphing Trish

About Us

Lousy Boss

KymIllman.com Introduction

5 Seconds

The Groove Gallery

Voice Branding

Dont Do It Yourself

Messages On Hold Explained

Why Choose Messages On Hold

Messages On Hold for VOiP Systems

Worlds Greatest Business Mind

You For PM

Frame Your Mate

Happy Birthday From MOH

Christmas Lights 2012

Christmas Lights 2011

Christmas Lights 2010

Christmas Lights 2009

Christmas Lights 2008

Christmas Lights 2007

Christmas Lights 2006

Ambush Gallery