Make a real connection with

Messages On Hold

All businesses place callers on hold, with too few really taking the time to think about what customers listen to and how it'll affect their business. Every time you press the hold button, you're opening up a world of opportunities for both your business and your customers, whilst staying on brand and in control.

Any format. Any system. Anywhere.

  • VOIP systems
  • PABX systems
  • Single-line systems
why on hold messages
Why On Hold Messages Video

We have been in this business for a long time. And in that time, we have never met a phone system we couldn't tame. While we don't actually sell phone systems, we produce the highest quality audio content on the market.

Point us in the right direction,
and let us do all the work!

Imagine if you had to script, voice, record and mix an audio production. Where would you start? How long would it take you? Now imagine having to do it all over again every time you wanted to update your specials or promote a new product or service. Where would you find the time to actually run your business? That's where we come in.

  • If you know what you want to say but not how to say it, our professional copywriters will say it for you.
  • Our stable of 60+ voice-over artists ensures a perfect brand match.
  • We'll even record your production in our onsite, state-of-the-art studios and mix in original, royalty-free music.

When it comes to writing for the ear, you really have to have an eye for it.

Would you be happy offering your customers anything but the best your business has to offer? No way, right? So why would you offer them anything less when you place them on hold? Writing professional, polished and engaging on hold messages takes expertise, unique skills, and time—time you probably don't have. Luckily, our professional copywriters are experts in crafting messages to reflect your company, brand and values.

Whether you're advertising a product/service, promoting an event or providing important information, we'll create a custom script for you to get the point across in an engaging and personable way. Making your callers sit up and take notice is about more than just what you say, it's about how you say it.

  • Crisp, clear copy that rolls off the tongue and delights the ear.
  • Corporate, creative, conversational... you name the style and we'll write it!
  • Unbelievable 24-hour turnaround time on all scripts.
Phone Systems

PUTTING THE VIP in VoIP

Whether you have a PABX or VoIP system, we have the tech and know-how to customise phone audio for you. If you have a technical question or would like to know more - contact us

You can't spell customer service without us

Not only will we script, voice, mix and distribute your production, we'll suggest new topics and remind you when it's time to change messages; you'll even have your own dedicated point of contact.

Can be packaged with:

"It sounds very professional which is a great image for our business..."

Veronica Lane

360 Financial Advantage

"I love passion and pro-activity! The levels of professionalism are also very much appreciated."

Bob White

Austbrokers Central Coast

"The work was excellent and the turn-around was well above expected."

Bhanu Bhatia

Thyssen Krupp Elevator Australia