Create a real connection with

On Hold Messages

Your business places callers on hold, but have you really taken the time to think about what your customers are listening to, and how it’ll affect your business?

Every time you press the hold button you’re opening up a world of opportunities for both your business and your customers.

Why choose Messages On Hold? With 7 studios, over 60+ voice talent, thousands of music tracks and over 30 years experience we set the benchmark for copywriting, music and production.

Hear how you could sound todayFREE DEMO
  • VOIP systems
  • PABX systems
  • Single-line systems

Any format. Any system. Anywhere.

  • 70% of all callers are placed On Hold
  • What your callers hear On Hold affects how they perceive your business
  • On Hold Messages keep callers engaged up to 25% longer

Point us in the right direction,
and let us do all the work!

Imagine if you had to script, voice, record and mix an audio production. Where would you start? How long would it take you? Now imagine having to do it all over again every time you wanted to update your specials or promote a new product or service. Where would you find the time to actually run your business? That's where we come in.

  • If you know what you want to say but not how to say it, our professional copywriters will say it for you.
  • Our stable of 60+ voice-over artists ensures a perfect brand match.
  • We'll even record your production in our onsite, state-of-the-art studios and mix in original, royalty-free music.

When it comes to writing for the ear, you really have to have an eye for it.

Would you be happy offering your customers anything but the best your business has to offer? No way, right? So why would you offer them anything less when you place them on hold? Writing professional, polished and engaging on hold messages takes expertise, unique skills, and time—time you probably don't have. Luckily, our professional copywriters are experts in crafting messages to reflect your company, brand and values.

Whether you're advertising a product/service, promoting an event or providing important information, we'll create a custom script for you to get the point across in an engaging and personable way. Making your callers sit up and take notice is about more than just what you say, it's about how you say it.

  • Crisp, clear copy that rolls off the tongue and delights the ear.
  • Corporate, creative, conversational... you name the style and we'll write it!
  • Unbelievable 24-hour turnaround time on all scripts.
Phone Systems


Whether you have a PABX or VoIP system, we have the tech and know-how to customise phone audio for you. If you have a technical question or would like to know more - contact us

You can't spell customer service without us

Not only will we script, voice, mix and distribute your production, we'll suggest new topics and remind you when it's time to change messages; you'll even have your own dedicated point of contact.

Can be packaged with:

"It sounds very professional which is a great image for our business..."

Veronica Lane

360 Financial Advantage

"I love passion and pro-activity! The levels of professionalism are also very much appreciated."

Bob White

Austbrokers Central Coast

"The work was excellent and the turn-around was well above expected."

Bhanu Bhatia

Thyssen Krupp Elevator Australia