Video Guides
Instructional Guides
How to upload new On Hold Messages
Time to change up those On Hold messages? Here’s that refresher course. Have a read and ensure you’re playing exactly what you want your callers to hear.
How to install your USB unit
Maybe you don’t need instructions. But… just in case… here’s our easy-to-follow guide for installing your Messages On Hold USB Unit.
Voices & Music
Voice over artists
Male or female, young or old, professional or casual. The right voice says a lot about you and your company. Find the perfect match for your brand.
Background Music
Elevator music belongs in an elevator. Don’t bore your callers, lift their spirits with some tasty jams, sweet beats or soulful ballads. Browse our exclusive music catalogue and choose music that complements your brand.
Customer Service Training for your team
If your team interacts with customers over the phone, face to face or online you need to try Canity. A product of Messages On Hold, Canity provides Customer Service training videos in an easy to use platform.
As a thank you for being a Messages On Hold client you'll receive 20% off a Canity subscription.
