Why Choose Us?

Not-So Niche Experience in a Very Niche Field

Messages On Hold was established over 20 years ago, back when mobile phones were the size of briefcases and no one had heard of a “call centre”. Since then we've amassed a wealth of experience producing telephone audio for both small to medium enterprises and multi-national corporations in almost every industry imaginable.

Turnaround Times Like Lightning

With 9 on-site digital studios, a talented team of in-house creatives, a committed customer service team and professional voice talent on call all over the world, we’re able to turn your production around in less time than it takes any other recording studio on the planet. Furthermore, we handle every stage of the production process in-house, so you just know quality is assured.

Multi Award Winning

Messages On Hold is a multiple finalist and winner of Australia's most prestigious business award - The Telstra Business Award. We’ve also been recognised for excellence in the fields of customer service and innovation. If like us you are into that kind of thing, find out more here.

Global Reach

Messages On Hold is the largest provider of On Hold messages and IVR voicing in Asia Pacific. We service 13,000+ sites from three offices in Australia, Singapore, and Hong Kong. Every day, millions of contented callers across 20 countries listen to a Messages On Hold production in their native language (including English, Mandarin, Tagalog, Malay and Kiwi!)

Want more detail? Our team can tell you more! Just click here.