On Hold Messaging

Captivating your audience at point of sale with vibrant On Hold Messages

On Hold Messages are one of the most effective marketing opportunities your business has. You’ve already got your callers’ ears, now capture their imaginations with thoughtful and engaging messages about what matters to them – your business and your products. It sounds like a lot of work, but it’s not because our creative team takes care of it all, from ideas and writing through to voicing and recording. See how we do it here.

All of our audio recordings can be provided in the appropriate format from every type of phone system in Australia.

  • VOIP systems
  • PABX systems
  • Single line phone systems

Through our broad client base and close supplier relationships, we’ve been exposed to the complete range of VOIP systems. So although we don’t sell these systems, we do know what makes a good investment and we’re happy to share our unbiased advice to you for free!

Messages On Hold
Explained Video


Customer Service Training for your team.


If your team interacts with customers over the phone, face to face or online you need to try Canity. A product of Messages On Hold, Canity provides Customer Service training videos in an easy to use platform.

As a thank you for being a Messages On Hold client you’ll receive 20% off a Canity subscription.


Menu Prompts

Menu Prompts

Filter callers to the right department, fast, without picking up the phone. Sounds good, doesn’t it?

Even before you’ve picked up the phone, your callers have already been blown away with how your business sounds. How? Clever use of your Menu Prompts. We create prompts for your call flow to ease caller confusion, write well-branded content and expertly select a voice to personify your business. Your prompts can be the marketing tool you never knew you had.

How we can help

  • Types of voice prompts
  • VoIP Phone System Recordings
  • Welcome Messages
  • Phone Greetings
  • Voicemail Greetings
  • After Hours Messages
  • Night Messages
  • Out of Office Messages
  • Answering Machine Messages
  • Christmas & Easter Messages
  • Menu Prompts
  • On Hold Promotional Messages
  • Wait & Queue Messages
  • Emergency Announcements

Welcome Messages

Think of it as an aural handshake

To err is human. It’s also why Welcome Messages are perfect for presenting your business when potential clients call. By pairing branded music with a Voice Over Artist who personifies your brand, we’re able to create a memorable welcome experience for your callers.

Welcome Messages

Get a free taste of Messages On Hold.Click Here.